Sub libraries

Adding libraries as Sub libraries of a library

Select Parent Library

To select a library, left click on the library name. When the row goes white the library is selected.

Go to Sub libraries tab

Click on the sub libraries option under options.

Sub Libraries Tab

Here your will see two panels:

1. On the left, available library objects
2. On the right, Sub library’s of the previously selected library (in this case “undefined”)

 

 

Add Sub library to the selected library

To add a sub library object to the selected library:

1. click on the box next to the library object you would like to add as a sub library so it is ticked
2. then click the arrow button in the middle that points to right panel.

To take a sub library object out of the selected library:

1. click on the box next to the library object you would like to take out so it is ticked
2. click on the arrow button in the middle that points towards the left panel.

Opening a ticket

On home page – click on ” New support ticket”

New Ticket

1. Your name or email address will show here as the person logging the ticket
2. Type in the subject matter for the ticket
3. You can click on the dropdown menu and choose the relevant choice
4. You can click on the dropdown menu and choose the relevant choice
5. Type in more information to explain the problem
6. You can also attach file to backup your query
7. Submit to sent the ticket
8. Cancel if you don’t want to send.

The ticket will be sent to the developers immediately and you will get an email notification.
Logout when you are done.

New nfinityX Support Overview

This is the support centre for logging in ticket when there’s a query.
Client must first register to be able to use this support system – here you can log and track your tickets.
Go to http://datapost.freshdesk.com
Register and login

Now you can login the tickets and also track them.

Process Server Overview

Process Server

Here we find the server name, it’s IP Address, the system it uses and the time.

Remove Hardware

Right Click on the player and select "Remove Hardware" from the Options drop down.

A pop up appears warning you that you are about to remove the player hardware.
If you are sure about it, click "Remove"

Edit Meta Data

Right click on the player and select "Edit Metadata" from the pop up menu.

1. Player: Here are the meta data fields for your player
2. Date / Time Constraints
3. Permissions
4. Rights

Add New Hardware

Select the Add Hardware button

Input the

1. Player Name: The name of your player
2. Player MAC: The mac address of the player

Once you have filled in the fields click Save

Opening in Player Manager

Double click the player that you would like to open in the Player Manager

Overview

Player Hardware Admin is where you can manage your player hardware

1. Player ID: This is the players ID number
2. Player Name: Here shows you the name of the player
3. Mac Address: This shows the mac address of the player

View Policy

The View Policy Tool is used to display a detailed information on a policy.

View Policy Details

Double click on the policy in the Policy Admin grid.

Policy Details

A new tab will open on the right of your screen displaying the policy details.