Opening User Details

User Details

Opening User Details option

To open my folder select the “User Details” icon under the home tab. Once Selected a pop up will appear, that is shown below.

Add/Change details

1. Change the user details in selected meta data fields
2. Click save

My Group Users_Overview

A look at “My Group Users” that is placed under the home tab

My Group Users

To open my folder select the “My Group Users” icon under the home tab. Once Selected a new tab will open, that is shown below.

Group Users Tab

This tab shows you two panels:
The one on the left has a list of all the users that are on the system.
The tab on the right has a list of the users that are in your group.

Add user to group

To add a user to your group:

1. Select the box next to the users name
2. click the “>” button in between the panels.

WARNING: When adding a user to your user group, you will be giving that user permissions to any content that your user has permissions for!!!

To take a user out of your group:

1. Select the box next to the users name
2. click the “<” button in between the panels.

New nfinityX Support Overview

This is the support centre for logging in ticket when there’s a query.
Client must first register to be able to use this support system – here you can log and track your tickets.
Go to http://datapost.freshdesk.com
Register and login

Now you can login the tickets and also track them.

Opening a ticket

On home page – click on ” New support ticket”

New Ticket

1. Your name or email address will show here as the person logging the ticket
2. Type in the subject matter for the ticket
3. You can click on the dropdown menu and choose the relevant choice
4. You can click on the dropdown menu and choose the relevant choice
5. Type in more information to explain the problem
6. You can also attach file to backup your query
7. Submit to sent the ticket
8. Cancel if you don’t want to send.

The ticket will be sent to the developers immediately and you will get an email notification.
Logout when you are done.

Editing Text

Attaching Rss Feed

Click the Rss list button

Select the feed you would like to use and click on the Load button

Overview

1. Options menu
2. Rss display area
3. Tools panel

Overview

Day View

Week View

Scheduler View

Month View

Creating a New Library Object

A look at “New Library Object” that is placed under the media works.

The New Library Object button lets you log data with/without adding a file onto the system.

Select the New Library Object button. Once selected a pop up will appear.

Type of Object

Here you are given the option to select the type of object you would like.
Select the object, once selected another pop up will appear.

General Object Meta Data

Here you will see fields to put in meta data for the selected object.eg.Title,comment..ect.

1. A field with a yellow astrix before the name is a required field.
2. the fields with a drop down button, you will have to select the required data from the drop down,
3. To add data to a drop down select the pencil icon on the far left of the text field.

Media Details

To attach a file to this data

1. Click the button on the right of the Attach file text field. This will open My Folder, If you would like more info on my folder you can find it in the my folder help option.
2. Now you need to tag what type of object you are creating/adding. Select the object type in the drop down.

Overview

Changing User Password

Open User Password

To open my folder select the "User Password" icon under the home tab. Once Selected a pop up will appear, that is shown below.

Change User password

To change your password, add a new password in the 1.Password field. Then retype your password in the 2.Retype Password field